Your information
Privacy Policy
How AVE Cards handles information shared through website enquiries and custom gifting conversations.
1. Information we collect
We may collect your name, email, phone number, delivery information, occasion, product interest, budget direction, deadline, messages and personalization content you choose to provide.
2. How information is used
Information is used to answer enquiries, prepare quotations, design and fulfil agreed work, arrange delivery, provide support, protect the service and meet legal obligations.
3. Consent and marketing
Enquiry consent allows us to respond to that request. It does not subscribe you to unrelated marketing. Any future marketing consent will be separate and optional.
4. Analytics and cookies
With your permission, Avecards.com uses Google Analytics 4 to measure page visits, navigation and selected interactions such as WhatsApp enquiries or completed contact forms. Google Analytics is not loaded until analytics consent is accepted. We do not send names, email addresses, phone numbers, messages or personalization details to analytics. You can change your choice using the Cookie choices control in the website footer.
5. Sharing
AVE Cards does not sell personal information. Necessary details may be shared with service providers supporting hosting, email, payments, delivery, accounting or customer communication.
6. External services
WhatsApp, Google, maps and social networks are operated by other organizations. Information shared there is also governed by their policies.
7. Retention
Enquiry records are ordinarily kept for up to 24 months after the last interaction. Order and tax records may be retained for legally required periods. Personalization content is removed when no longer needed.
8. Security
Reasonable administrative and technical safeguards are used, but no online method is completely secure. Do not send passwords, payment-card credentials, identity documents or unnecessary sensitive information.
9. Your choices
You may request access, correction or deletion where applicable, or withdraw optional consent, by emailing hello@avecards.com.
10. Updates
This policy may change when services, technology or legal obligations change. The latest version and update date will appear on this page.
Last updated: 30 July 2026. This page describes current operating practices and is not legal advice.